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Customer Service: Place an order or inquire about an order

The simplest way to place an order with us is to buy online through this website:

  • use the web pages for our products,
  • put your selections in our shopping cart,
  • pay with a credit or debit card.

To order a book, find it on our Books page. To order a subscription to Rethinking Schools magazine, click Subscribe. To buy a back issue of the magazine, find it under Magazine and add it to your cart.

If you prefer not to order online — for instance, if you are placing a purchase order for an institution — please contact our fulfillment house using the contact information below.

Contact them to inquire about existing orders as well.

For service with customer accounts, subscription status, and orders, contact our fulfillment house Monday-Friday, 8am-9pm eastern time:

Email rts.orders@aidcvt.com
In the US or Canada: 1-800-669-4192
International calls: 1-802-862-0095
Fax: 1-802-864-7626

Other contact information:

You can contact the Rethinking Schools business office at:
1001 East Keefe Avenue
Milwaukee, Wisconsin  53212   USA

Fax: 414-964-7220
General office email: office@rethinkingschools.org

To contact Gina Palazzari, business manager, email gina@rethinkingschools.org
To contact Tegan Dowling, office manager, email office@rethinkingschools.org
To contact Rachel Kenison, marketing director, email rachel@rethinkingschools.org

For information on advertising with us, see our advertising information.
For information on submitting articles for publication, see our submission guidelines

To contact our editors, email jody@rethinkingschools.org